SHIPPING POLICY

At ECHEVARRI, each piece is made to order, personalized and hand-painted with the utmost care. Our delivery times and terms reflect this artisanal commitment.

Delivery times

The estimated delivery time is 7 to 30 days after order confirmation.
This may vary depending on the number of pieces and the complexity of the design.
You will receive email updates on the progress of your order and the expected delivery date.

Domestic and international shipping

We ship worldwide.
Shipping costs, as well as any applicable taxes or customs fees, will be automatically calculated and displayed in your cart before order confirmation.

Damaged items

If a piece arrives damaged, please contact info@echevarridesign.com within 15 days of the shipping date.
Photos of the product and packaging will be required in order to arrange a free replacement.

Artisanal production

Each creation is unique, made to order and hand-painted.
Respect for drying, firing and finishing times is essential to ensure flawless quality. Our delivery times reflect this standard and our commitment to excellence.